Buyer - an individual or legal entity, sole proprietor, citizen of Ukraine, who pays with money and is the purchaser of the goods on the website https://a-stuff.com.ua, or the person indicated by the recipient in the order. You can purchase the Goods exclusively for personal needs, not related to the implementation of business activities. If the Buyer violates this condition, he loses the benefits and advantages provided to him by the Law of Ukraine dated 05.12.1991 No. 1023-XII "On Protection of Consumer Rights".
Registered Buyer - a Buyer who has provided personal information about himself to the Seller (name, e-mail, phone, etc.), which can be used to place an Order many times.
Seller is an organization, regardless of its organizational and legal form, as well as an individual entrepreneur who sells goods remotely. The seller conducts retail and wholesale sales of goods using the website at http://a-stuff.com.ua, as well as in the showroom (showroom).
Within the framework of these rules, the Seller is: Individual entrepreneur on a single tax Avdeeva Maria Genrikhovna
Address for letters: 01011, Kiev, PO Box 90.
Extract Series ААВ No. 783663 dated 03.07.12
Certificate 312 of payment of the single tax, series I No. 089646 dated May 18, 2011
Account 26006060741500 Privatbank MFO 320649 OKPO 3108717984
Tel. +38 (044) 361-0-570, +38 (050) 242-63-72, +38 (093) 487-487-1.
E-mail of the orders department: info@a-stuff.сom.ua.
When jointly referred to, the Seller and the Buyer are also referred to as "Parties", and each separately as "Party".
An online store is a site where any Buyer can familiarize himself with the presented Products, their descriptions, prices and reviews, select a specific Product, a method of payment and delivery, receive online advice and place an Order.
Website - a set of information resources posted on the Internet at https://a-stuff.com.ua or https://www.a-stuff.com.ua.
The Site Administration is the copyright holder of the site https://a-stuff.com.ua.
Information - provided to the Buyers of the Site - information of a textual and graphic nature. The information is intended for adult capable citizens and should not be used by other persons, unless this is specifically provided for by the current legislation of Ukraine. The information may contain elements of advertising the activities of a person (persons) who legally carry out retail trade, the provision of services, etc.
Goods - an object of sale and purchase (thing), not seized or limited in civil circulation and presented for sale by placing it in the appropriate section of the site. The goods that are offered are new, without physical or legal defects and have been brought to the Ukrainian market legally. In some cases, within the framework of sale at reduced prices, applied or goods that are being serviced may be offered. The offer for the sale of such goods will be posted in a special section of the Site, specific information about this is in the description.
Model - product designation assigned by the Seller.
Order - a completed Buyer's request for the purchase and delivery of Goods, issued through https://a-stuff.com.ua and / or by phone +38 (044) 361-0-570, +38 (050) 242-63-72 , +38 (093) 487-487-1, +38 (096) 912-787-3. Orders are fulfilled as soon as they are received. The seller reserves the right to refuse to accept the order without giving a reason. In the event that the Buyer personally accepts the Goods, for the Order, which was made through the Site, this is considered a preliminary booking of this product. The execution of the order is at the same time the Buyer's consent to the storage and processing of the personal data specified in the order by the Seller in accordance with the binding provisions of the contract. The Buyer's registration of the order automatically obliges the seller to issue an invoice without the need for the buyer's handwritten signature.
Bonus Points are awarded to registered users for purchases. Then you can exchange Bonus Points for goods or discounts (inform the manager when placing an Order).
Delivery is carried out using courier services at the address indicated in the Order. Shipping cost is paid by the Buyer. After sending the Goods, the Seller informs the Buyer about this fact, and indicates the name of the courier service, the declaration number and the preliminary date of arrival of the Goods. The notification is sent to the Buyer's email address specified in the Order and by SMS to the phone number specified by the Buyer. The Courier Service is responsible for all defects and damage to the goods arising during the Delivery of the Goods. Delivery time - the time from shipment to the arrival of the goods at the destination. Upon receipt of the products, the Buyer is obliged to check if the package was not damaged during delivery. If any damage is found during delivery, the Buyer must refuse to receive the goods and from payment (in case of post-payment) and draw up an act (claim). At the time of issuance of the product to the Buyer, it immediately passes into his ownership, and the Buyer is also responsible for all risks associated with the possession, use, loss or damage of the product.
Courier service is a transport company that delivers the Goods from the Seller to the Buyer.
The term of shipment is the time from receipt of payment (in case of prepayment) or confirmation of the Order until it is handed over to the Courier Service or the Buyer (no more than 3 days).
1. GENERAL PROVISIONS
1.1 These Terms and Conditions of use of the site https://a-stuff.com.ua are an offer agreement between the Seller and the Buyer, they determine the procedure for retail sale of Goods through the Internet store, and in accordance with Art. 633 of the Civil Code of Ukraine, its conditions are the same for all buyers, regardless of their status (individual, legal entity, individual entrepreneur).
1.2 Each Party guarantees to the other Party that it has the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient for the conclusion and execution of the contract of sale.
1.3 With full agreement with this Agreement, the buyer accepts the conditions and procedure for placing an Order, payment and delivery of the Goods, liability for an unfair order and for failure to comply with the terms of this agreement.
1.4 By ordering the Products on the website, the Buyer agrees to the "Terms and Conditions of Use" set out below.
1.5 Referring to any of the sections of the Site, as well as placing links to it, quoting and reprinting materials from the Site, imply the User's legally binding consent to comply with the terms and conditions of the Terms and Conditions of Use of the Site.
1.6 The provisions of the Civil Code of Ukraine, the Law of Ukraine "On Protection of Consumer Rights" and other legal acts adopted in accordance with them are applied to the relationship between the Buyer and the Seller.
1.7 The Seller reserves the right to amend these Terms and Conditions of Site Use, in connection with which the Buyer undertakes to regularly monitor changes in the Terms and Conditions of Site Use posted on the website of the online store. The Seller is obliged to place a notice of changes in these Rules no later than 7 (seven) business days before the date of their entry into force.
2. REGISTRATION IN THE ONLINE STORE
2.1 Both registered and unregistered Buyers can place an order in the online store.
2.2 The Seller is not responsible for the accuracy and correctness of the information provided by the Buyer upon registration.
2.3 The buyer who registers in the online store receives individual identification by providing a username and password. Individual identification of the Buyer allows you to avoid unauthorized actions of third parties on behalf of the Buyer and opens access to extended use of the site. The transfer by the Buyer of the login and password to third parties is prohibited, the Buyer is solely responsible for all possible negative consequences in the event of transfer of the login and password to third parties.
2.4 Personal information obtained at the disposal of the online store during registration or in any other way will not be transferred to third organizations and persons without the permission of users, except in situations when this is required by law or a court decision.
2.5 User reviews for products are moderated and published after moderation within 24 hours.
3. REGISTRATION AND TIME OF FULFILLMENT OF THE ORDER
3.1 The Buyer's order can be placed by phone and / or via the Internet.
3.3 When placing an Order via the Internet, the Buyer fills out an electronic order form for the Goods and sends the generated Order to the Seller via the Internet.
3.4 After receiving the Order, the Seller agrees the data of the Order with the Buyer by phone, including the date and time of delivery of the Goods. The specified date and time depend on the region and city of delivery and the time required to process the Order.
3.5 If, after receiving the Order, it is found that the Seller does not have the required quantity of the ordered Goods in the warehouse, the Seller informs the Buyer about this by phone. The Buyer has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel this item of the Goods from the Order. If the Buyer does not receive a response within 3 (three) calendar days from the moment of notification by phone, the Seller has the right to cancel the Order in full.
3.7 If the Buyer has chosen the "prepayment" payment method, then he will be invoiced to the email address specified in the Order. The Buyer is obliged to print out a copy of the Invoice, check its correctness and, if necessary, contact the Seller to correct the Invoice.
3.8 The bill must be paid within 3 banking days. In case of non-payment of the Invoice within the specified period, the Order will be canceled. If after the due date of payment you decide to pay the invoice, it must be reissued because the price or availability of the Goods may change, the reserve is removed and as a result of this, the absence of the necessary quantity of the Goods may be possible. Or call the Seller of the online store by phone: 38 (044) 361-0-570, +38 (050) 242-63-72, +38 (093) 487-487-1.
3.9 The Seller, upon receipt of payment, ships the Goods. In the process of order processing, the Buyer receives an e-mail with a changed "Order Status".
3.10 Buyers who have chosen self-pickup delivery of the Goods must agree on the time of visiting the showroom with the Seller.
3.11 If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer must contact the Seller by phone: +38 (044) 361-0-570, +38 (050) 242-63-72, +38 ( 093) 487-487-1, +38 (096) 912-787-3.
4. PAYMENT FOR GOODS
4.1. The price of the Goods is indicated next to the Goods on the website https://a-stuff.com.ua.
4.2 Prices posted on https://a-stuff.com.ua are indicated in Ukrainian hryvnia (UAH).
4.3 The prices of the Goods do not include the shipping costs paid by the Buyer.
4.4 The prices of the Goods presented in the online store are current and binding.
4.5 The price of the Goods indicated on the website http://a-stuff.com.ua can be changed by the Seller unilaterally. If the Buyer previously placed an Order at the old price, the cost cannot be changed.
4.6 Payment for the Goods by the Buyer is made in UAH by:
- in cash (possible with self-pickup or delivery by courier);
- cash on delivery (possible upon delivery by Courier service, if the selected Courier service has such an option);
- transfer of funds to bank account (if you choose any delivery method);
- by postal order (when choosing any delivery method).
4.7. The subject of sale and purchase can only be Products with the "in stock" status, confirmed by the Seller's employees by phone, SMS or e-mail. The product offer on this site does not apply to buyers who are interested in delivering products outside of Ukraine.
4.8 An invoice for payment and a receipt for payment through the bank are sent to the buyer by e-mail after the Order has been agreed with the Seller.
4.9 The Purchase and Sale Agreement shall be deemed concluded at the moment of transfer of the Order Receipt Confirmation to the Buyer's e-mail specified in the Order. The confirmation of receipt of the order includes all important elements of the transaction, namely:
- determination of the Seller;
- determination of the Buyer;
- definition of goods (subject of purchase and sale);
- payment method;
- method and place of delivery;
- Estimated delivery time.
After the receipt of the Confirmation of receipt of the order, the Buyer is obliged to confirm his consent to the execution of the order, it is especially important to confirm his identification data, the selected products, cost, method of payment and place of delivery. In case of disagreements with the order or other inconsistencies, the Buyer is obliged to immediately declare his claims - via e-mail, telephone, fax or personal visit to the Seller. In the absence of claims from the Buyer (within 24 hours from the date of sending the Confirmation of receipt of the order), the Seller has the right to consider that the Buyer has agreed with the content of the Confirmation transmitted to him.
5.1 The seller will make every effort to comply with the delivery date and time agreed by the Parties in the manner provided for in clause 3.4. of these Terms and Conditions of use of the site, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
5.2 The risk of accidental loss or accidental damage to the Goods passes to the Buyer at the time of transfer of the Goods to him and the Buyer affixing a signature in the documents confirming the delivery of the Order.
5.3 When placing an order, the Buyer chooses a courier service from those listed below. The list of serviced settlements and tariffs are published on the websites of courier services. Delivery is paid by the Buyer according to the tariffs of the selected service.
5.4 Delivery methods:
- Pickup by the Buyer from the showroom in Kiev at the address: st. Chigorin, 61. Monday - Friday from 10.00 to 19.00. Pickup is possible only after agreeing on time with the manager.
- Address delivery across Kiev. The cost is 80 UAH (when ordering large goods, more than 3 kg, the cost increases and is agreed with the Seller at the time of ordering). When ordering before 12.00, delivery is possible on the same day.
- Address delivery across Ukraine. The cost is 80 UAH (when ordering large goods, more than 3 kg, the cost increases and is agreed with the Seller at the time of ordering). Delivery within 1-2 days.
- "Nova Poshta" across Ukraine. The cost for prepayment is from 40 UAH, the cost for cash on delivery is from 40 UAH. + 20 UAH + 2% of the cost of the Goods. Delivery within 1-3 days.
- "Ukrposhta" across Ukraine. Prepayment cost - from 25 UAH, cost with cash on delivery - from 25 UAH. + 2% of the cost of the Goods. Delivery within 2-7 days.
In fact, the time spent on the way of the order may be longer due to force majeure circumstances associated with organizational and transport problems in the work of courier services, for which the online store A-stuff.com.ua is not responsible.
5.5 Upon delivery, the ordered Goods are handed over to the Buyer or the person indicated as the recipient in the Order, or to a person authorized by the Buyer and / or the Recipient who has provided a power of attorney for the right to receive the Goods.
5.6 In order to avoid cases of fraud, as well as to fulfill the obligations assumed, upon delivery of the Goods paid by the Buyer as a prepayment, the person delivering the Goods has the right to demand the presentation of a document proving the identity of the Buyer and / or the Recipient, as well as demand to indicate the details of this document on the receipt for the Order. The Seller guarantees the confidentiality and protection of the personal information of the Buyer and / or the Recipient in accordance with section 11 of this Agreement.
5.7 When the Goods are transferred to the Buyer, they are checked for quantity, quality (visible defects), completeness, as well as their compliance with the Buyer's Order.
5.6 A consignment note is attached to the ordered Goods.
5.7 After acceptance of the Goods by the Buyer or the Recipient, the Seller accepts claims in the manner prescribed by section 13 of this Agreement and the current legislation of Ukraine.
6. WARRANTIES AND LIABILITY
6.1 The Seller is not liable for damage caused to the Buyer as a result of improper use of the Goods purchased from the Internet Store.
6.2 The Seller is not responsible for the Buyer's losses incurred as a result of:
- incorrect filling of the Order, including incorrect indication of personal data;
- illegal actions of third parties.
6.3 In the event of the sale of goods of inadequate quality or the erroneous investment of the wrong article, the Buyer has the right to demand replacement for a similar product or replacement for another product with a corresponding recalculation of the purchase price, or reimbursement of actually incurred costs.
6.4 The Buyer is fully responsible for the accuracy of the information specified by him when placing an Order in the Store.
6.5 The Parties are exempt from liability for full or partial failure to fulfill their obligations if such failure was the result of force majeure circumstances, that is, events of an extraordinary nature that the Parties could not foresee and prevent by reasonable measures.
6.6 In other cases of non-fulfillment or improper fulfillment of their obligations that are not provided for in clause 6.4 of the Terms and Conditions for using the site, the Parties are responsible in accordance with the current legislation of Ukraine.
7. RETURN OF GOODS
7.1 Exchange and return of the Goods is carried out in accordance with the current legislation of Ukraine.
7.2 According to Article 9 of the Law of Ukraine "On Protection of Consumer Rights", the consumer has the right to exchange a non-food product of good quality for a similar one from the seller from whom it was purchased within fourteen days, excluding the day of purchase. The exchange of a good quality product is made if it has not been used and if its presentation, consumer properties, seals, labels, as well as a payment document issued to the consumer along with the sold product are preserved.
7.3 The possibility of exchange or return of goods is agreed by calling +38 (044) 361-0-570, +38 (050) 242-63-72, +38 (093) 487-487-1.
8. TERMS OF WARRANTY
8.1 The Seller guarantees the high quality of the Goods throughout the service life, subject to the Buyer's proper observance of the requirements for using the Goods.
8.2 The warranty is provided by the manufacturer of the Goods. The store is not responsible for non-compliance with the technical conditions by the manufacturer and factory defects.
8.3 The warranty for all products starts from the date of sale, for the period specified in the warranty card.
8.4 The provision of a guarantee is confirmed by a separate document - a guarantee coupon signed by an authorized employee, this document is attached to the product. It is the buyer's responsibility to check whether he has received the Warranty Card. In case of his absence, the Buyer must immediately (no later than within 7 calendar days from the date of purchase) notify the Seller about it. Lack of a warranty card does not provide warranty service for the product.
8.5 In order to exercise the warranty rights, the Buyer must, along with the Product, attach a document confirming the purchase - a receipt and also a Warranty Card.
8.6 Damaged Goods or Goods on which there are traces of operation (provided there are no claims for quality) cannot be returned.
8.7 All warranty cases are considered on the basis of the Law of Ukraine "On Protection of Consumer Rights".
8.8 The Seller reserves the right to make an expert assessment of the causes of damage to the Goods with subsequent reimbursement of the costs of conducting the specified assessment by the Party responsible for the occurrence of damage.
8.9 The cost of transportation of products to the Service Center is paid by the Buyer.
8.10 The cost of transportation of products to the Buyer after repair or replacement of spare parts is paid by the Seller.
8.11 The warranty period can be extended from the moment the claim is announced to the moment the repaired product is handed over to the Buyer.
8.12 If, during the warranty period, the user or an unauthorized service unauthorized repairs, the Buyer loses the right to claim for the warranty.
8.13 The warranty for the products sold does not exclude, limit or diminish the rights of the buyer, which he has in the event of non-compliance of these products with this agreement.
8.14 Warranty service is valid only on the territory of Ukraine.
8.15 If the Product of good quality purchased from the Seller does not suit the Buyer in size, shape or size and cannot be used for its intended purpose, the Buyer has the right, within the time limits established by the legislation of Ukraine, to exchange it for a similar Product or return the Product to the Seller. The exchange of the Goods of good quality is carried out if the Goods have not been used and their presentation, consumer properties, labels, as well as the sales receipt for payment have been preserved and the original packaging of the Goods has been preserved.
8.16 The warranty does not cover damage resulting from:
- falling products or being hit by another object;
- inappropriate use according to the instructions for use;
- lack of proper care and storage;
- using unsuitable product care products (e.g. chemical detergents, bleaches, powders);
- connection of products to a network with a current that does not correspond to that specified in the technical characteristics of the device;
- natural disasters (fire, flood, etc.);
- use of products for commercial purposes. The equipment is intended solely for use in an individual household;
- use of products for other purposes;
- repairs or replacement of spare parts carried out by the consumer himself or by other unauthorized persons;
- obvious overuse (discoloration, lack of gloss, yellowishness, dullness, etc.).
8.17 The list of non-food products of good quality that are not subject to exchange (return) established by the legislation of Ukraine: gloves, underwear, hosiery.
9.1. All trademarks and names referred to in the materials on this Site are the property of their respective owners.
10.1 All materials posted on the Site, including trademarks, texts, photographs, drawings, logos, images, emblems, graphics, etc., located on this site, as well as software, are the exclusive property of the Seller.
10.2 The Seller owns the exclusive rights to use the objects of intellectual property used in the creation of this Site or posted on it.
10.3 The Seller permits you to view and download the materials on this Site only for your personal, non-commercial use, provided that you retain all copyright and other proprietary information contained in the source materials and any copies thereof. You may not modify the materials on this Site, as well as distribute or display them in any form or use them in any other way for public or commercial purposes. Any use of these materials on other sites or in computer networks without a link to the Site is prohibited.
11. CONFIDENTIALITY AND PROTECTION OF PERSONAL INFORMATION
11.1. Provision of information by the Buyer:
11.1.1 When registering at the A-stuff.com.ua online store, the Buyer provides the following information about himself: surname, name, address and email address, phone number, login and password option for accessing the online store.
11.1.2 When placing an Order in the online store A-stuff.com.ua, the Buyer provides the following information about himself: surname, name, address and e-mail address, phone number, password option for accessing the online store.
11.2. Use of information provided by the Buyer and received by the Seller:
11.2.1. The Seller uses the information received from the Buyer:
11.2.1 The Seller uses the information received from the Buyer to fulfill his obligations to the Buyer;
11.2.2 The Seller has the right to send messages of an advertising and informational nature to the Buyer. If the Buyer does not want to receive mailings from the Seller, he must refuse to receive such mailings by sending a refusal to the e-mail of the website A-stuff.com.ua;
11.2.3 The Seller uses the information received from the Buyer to evaluate and analyze the operation of the Online Store;
11.2.4 The Seller uses the information received from the Buyer to determine the winner in the promotions held by the Seller.
11.3 Disclosure of information received by the Seller:
11.3.1 The Seller undertakes not to disclose the information received from the Buyer. The provision by the Seller of information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Buyer is not considered a violation.
11.3.2 Disclosure of information in accordance with reasonable and applicable legal requirements is not considered a violation of obligations.
184.108.40.206 By placing an order, I give the site http://a-stuff.com.ua in accordance with the Law of Ukraine "On the Protection of Personal Data" dated 01.06.2010 No. 2297-VI, my consent to the processing of all my personal data specified in this order form, in any way not prohibited by law for the purpose of ordering and delivering products and financial statements. I know that the owner of the personal data base is: Avdeeva Maria Genrikhovna. Ukraine Kiev st. L. Pervomayskogo 9 office. 21. I am aware of the right to access my personal data, of the right to demand changes or termination of the processing of my personal data upon request in the form of a print or e-mail.
11.6 The Seller receives information about the ip-address (unique identifier of the device connected to the local network and / or the Internet) of the Site visitor. This information is not used to identify the visitor.
11.7 The Seller is not responsible for the information provided by the Buyer on the Site in a public form.
12. POST-WARRANTY SERVICE
12.1 The seller provides the opportunity to repair the products purchased from him also after the end of the warranty period.
12.2 The repair service after the end of the warranty period is paid. The cost of delivery, to and from the Seller's service, is paid by the Buyer.
12.3 The Seller offers for sale a main warehouse of spare parts and parts that may be required by the Buyer for self-repair / replacement of elements that were damaged or broken after the end of the warranty period for the product.
12.4 The seller cannot guarantee to the buyer the delivery of the spare part that the manufacturer of this product does not have.
13. OTHER CONDITIONS
13.1 The provisions of the legislation of Ukraine apply to the relationship between the Buyer and the Seller.
13.2 The Buyer guarantees that all the terms of this Agreement are clear to him, and he accepts it unconditionally and in full.
13.3 In the event of positive feedback and claims from the Buyer, he must contact one of the phones +38 (044) 361-0-570, +38 (050) 242-63-72, +38 (093) 487-487-1 or by email email@example.com. The parties will try to resolve all disputes that arise through negotiations, if an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of Ukraine.
13.4 The invalidity of any provision of these Terms and Conditions of use of the site does not entail the invalidity of the remaining provisions.
13.5 Recognition by the court of any clause of the Terms and Conditions of Site Use as invalid or not subject to enforceability does not entail the invalidity of other clauses of the Site Terms and Conditions.
13.6 Inaction on the part of the Site Administration in case of violation by any of the Buyers of the clauses of the Terms and Conditions of Site Use does not deprive the Site Administration of the right to take later appropriate actions in defense of their interests and copyright protection of the Site materials protected in accordance with the legislation.
If the Buyer does not agree with at least one of the provisions of these Terms and Conditions of use of the site, he does not have the right to use the online store A-stuff.com.ua.